Overview

At SG MEDIA GRROWTH, we are committed to providing exceptional service to our clients. As our services are digital and consultation-based, there is no physical product shipping involved. This policy outlines our approach to delivering digital products and services, ensuring a seamless experience for all our clients.

Digital Product Delivery

1. Service Delivery:

Consultation & Strategy Sessions: Upon booking a consultation, you will receive a confirmation email with the details of your scheduled session, including the date, time, and the method of communication (e.g., Zoom, Google Meet).

Performance Marketing Reports: Any performance marketing reports or analysis will be delivered to you via email within the agreed timeframe.

2. Lead Generation and Automation Setup:

Initial Setup: For lead generation and automation services, we will begin the setup process upon receipt of all necessary information and access credentials. The timeline for setup will be communicated to you during the initial consultation.

Ongoing Management: Any ongoing management services will be performed according to the schedule outlined in our agreement, with regular updates provided through your preferred communication channel.

Accessing Digital Content

Email Communication:

Delivery Confirmation: All digital products, including reports, strategic plans, and performance updates, will be delivered via email. You will receive a confirmation email upon delivery of each item.

Support: For any issues or questions regarding the delivery of digital products, please contact our support team at kashyapsujeet489@gmail.com.

Service Refunds and Cancellations

1. Cancellation Policy:

Consultation Sessions: If you need to cancel or reschedule a consultation session, please do so at least 24 hours in advance. Cancellations within 24 hours of the scheduled time may incur a fee.

Ongoing Services: For ongoing services, please refer to our Terms of Service for detailed information on cancellation policies and procedures.

2. Refund Policy:

Digital Products: Due to the nature of digital products and services, refunds are generally not provided once the service has commenced. However, if you have any concerns, please reach out to our support team to discuss your situation.

Contact Information

If you have any questions or need further assistance regarding our shipping policy, please contact us:

Email: kashyapsujeet489@gmail.com

Phone: +919636063543

Address: Lehli kalan, hosiarpur, punjab- 146104